Returns & Exchanges
We want you to be completely satisfied with your purchase from Lonely Planet Travel Guidebooks & Maps. If your new apparel or accessories don't fit your journey, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing